Skilled technician, manager - Profile:

Skilled technical work / PC & Mac support / networks / multimedia communications / graphic production / web development
content development / ecommerce / graphic design / photography / video / software training / sales support / project management
marketing / virtual assistance / energy management / property management / business communications / office management

Proficient with Microsoft Office, Adobe Creative Suite, Google Apps and many other software resources.

Passed A-Plus Certification tests in the following areas:
Maintaining Networks
Troubleshooting Hardware and Software
Security Applications

Education:

Southern Connecticut State University - New Haven, Connecticut
Master of Science Instructional Media & Technology

University of Bridgeport - Bridgeport, Connecticut
Bachelor Degree with major in Arts & Humanities, minor in Industrial Design

Greater New Haven State Technical College - North Haven, Connecticut
Associate of Science Mechanical Engineering Technology

Work Experience:

Instructional technology contract specialist
Thepagestudio.com, Owner - Hamden, Connecticut
August 1998 – present

The Page Studio is a business and technical service, available to work in a full-time or part-time capacity,
depending on the requirements of the job and clients. Contract dates vary. Below is a list of previous clients and my functions:

• High School Technology Teacher, Hyde Magnet School – New Haven, CT
• Web designer / content developer, Michael’s Staffing Service – New Haven, CT
• Web developer / SEO marketing specialist, NGC Worldwide – Wallingford, CT
• Web designer / content developer, Pozzi Associates, Architects – New Haven, CT
  
• Web maintainer, Southern Connecticut State University - New Haven, CT
• Instructor, Hamden Public Schools - Hamden, CT
  
• Music Instructor, Amity Music - Woodbridge, CT
• Instructor, New England Technical Institute - Hamden, CT
• Instructor, ACES - Hamden, CT
  

Network engineer / field technician
TD Bank - MainTech
July 2013 – March 2014

Surveyed and installed computers and network hardware and software at TD Bank branches throughout Connecticut and Rhode Island as part of the EDGE migration project.

• Worked as a field technician for regional branches
  
• Worked with an IT team consisting of project manager, technicians, specialists and bridge support
  
• Surveyed the branches in preparation for upgrade
  
• Installed servers for initialization by the bridge
  
• Upgraded networks, migating to a new operating system
  
• Used phones, email, cell phones and remote system operations
  
• Wiped old data, Deployed new workstations and/or re-imaged old workstations
  
• Configured printers and servers and periferrals for use with workstations
  
• Worked with local testing operations by users and managers
  
• Followed through after deployment to resolve all issues
  
• Trained users on new operating system usage

Energy manager / content developer
Tendril SmartGrid Technologies – www.tendrilinc.com
August 2011 – December 2011

• Researched and published internal articles on various energy related topics for expert information websites
  and databases to be used by utility customers
  
• Updated technical reference information database for use by advisors to help support customers
  
• Answered questions, and posted "Ask the Expert" blog comments using power consumption profiles
  and charts generated by utility companies

• Monitored and maintained heating ventilation and air conditioning systems using smart building technology over the internet
  
• Utilized smart building technology for energy conservation and increased comfort and efficiency in commercial buildings
  
• Produced promotional and technical drawings, spreadsheets, charts and web page content
  

Digital communications manager / web designer / content developer
ROOTSinc. - New Haven, Connecticut
January 1999 - July 2003

• Developed websites, internet marketing, promotions, brochures & presentations in MS Powerpoint
• Served Customers with phones, e-mail, letters, shipping, websites, database
• Conducted training, sales support, office management , trade shows
• Designed graphics & digital photography for print advertising, banners, packaging & sell sheets
• Supported Information technology and advertising using MS Office and graphics software

Instructional technology specialist / course instructor
Quinnipiac College - Hamden, Connecticut
May 1996 - January 2000

• Taught college accredited courses on desktop publishing & web design
• Managed media center & conducted technology workshops for faculty & students
• Published newsletters & promotions using Photoshop, Dreamweaver & Word
• Trained faculty & students with presentations, photography, video & instructional technology
• Supported information technology network & audio-visual equipment for campus activities on Mac & PC
  

Volunteer Work / Interests

I live near SCSU and Yale University and I work and volunteer in the community in arts and music events.
I work onsite at organizations, businesses and schools, and can also work remotely from home depending on requirements.
My rates are reasonable and negotiable.  I enjoy family time, outdoor activities, social media and living a sustainable lifestyle.

Web Portfolio:

www.thepagestudio.com